Last updated: 2026
CabinetCraft Japan ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We collect information you provide directly to us, such as when you request a consultation, submit a contact form, or communicate with our studio. This includes your name, email address, phone number, postal address, project details, and any other information you voluntarily provide.
When you visit our website, we automatically collect certain information through cookies and similar technologies, including your IP address, browser type, pages visited, time spent on pages, referring URL, and device information. We use this data to understand how visitors interact with our site and improve user experience.
2. How We Use Your Information
We use collected information to respond to your inquiries, provide consultations and quotes, process project requests, and send service updates. Your contact information allows us to reach you regarding your kitchen renovation project and provide ongoing communication throughout the design and installation process.
We analyze usage data to improve our website functionality, content, and services. We may use your information to send periodic newsletters, promotional materials, or service announcements, but only with your consent where required by law.
3. Legal Basis for Processing (GDPR/APPI)
For visitors from the European Union, we process personal data based on your consent, our legitimate business interests, and contractual necessity. For residents of Japan, we comply with the Act on the Protection of Personal Information (APPI). In all cases, we collect only the minimum data necessary to fulfill our services.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted service providers who assist us in operating our website and conducting our business, such as email providers and hosting services. These partners are contractually obligated to keep your information confidential and use it only for the purposes we specify.
We may disclose information when required by law, court order, or to protect our legal rights, privacy, or safety.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Typically, we retain contact information for clients for seven years following project completion. You may request deletion of your information at any time, subject to legal or contractual obligations to retain it.
6. Your Rights and Choices
You have the right to access, correct, or delete your personal information held by us. You may opt out of receiving promotional communications by clicking the unsubscribe link in emails or by contacting us directly. If you are a resident of the EU, you have additional rights under GDPR, including data portability and the right to object to processing. If you are a resident of Japan, you have rights under APPI regarding access, correction, and deletion of personal data.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and analyze site usage. Cookies are small files stored on your device that allow us to recognize repeat visitors and remember your preferences. You can control cookies through your browser settings — most browsers allow you to refuse cookies or alert you when cookies are being sent.
We also use analytics tools to track website performance and user behaviour. This helps us understand which features are most valuable and where we can improve. You may opt out of analytics tracking through your browser settings or by contacting us.
8. Security Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for data transmission. Access to personal information is restricted to employees and service providers who need it to perform their duties.
However, no security system is impenetrable. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any login credentials or information you use to access our services.
9. International Data Transfers
CabinetCraft Japan is based in Japan. If you access our website from outside Japan, your information may be transferred to, stored in, and processed in Japan in accordance with this Privacy Policy and applicable Japanese law. By using our website, you consent to such transfers. We ensure appropriate safeguards are in place for international data transfers as required by applicable law.
10. Children's Privacy
Our website and services are not directed toward children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that a child has provided us with personal information, we will delete such information promptly. Parents or guardians who believe their child has provided information to us are encouraged to contact us immediately.
11. Third-Party Links
Our website may contain links to third-party websites operated by other companies. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of linked websites. We encourage you to review the privacy policies of any third-party sites before providing your information.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. The "last updated" date above indicates when this policy was most recently revised. Your continued use of our website following changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
CabinetCraft Japan
2-3-4 Jingumae, Shibuya City, Tokyo 150-0001, Japan